Veterans Affairs Prescription Drug Program


Who is eligible?

Veterans Affairs Canada (VAC) offers benefits and services to qualified veterans, released or still serving Canadian Forces members, RCMP members and certain civilians.

How does it work?

VAC offers health benefits and services that include prescribed drugs. Included are:

  • standard benefits, which include many over-the-counter and prescription drugs, plus medical devices that are considered by VAC to represent ‘common’ therapies. All products on the VAC formulary are readily accessible to eligible clients who have a prescription.
  • special authorization benefits provide eligible members with less common or higher cost therapies approved by VAC. You must present a prescription and must be able to demonstrate a medical need that is most appropriately met with the requested therapy.

How do you access drug benefits?

Present your VAC Health Identification Card (which clearly indicates which benefits and services you and you alone are eligible for) to a participating VAC provider. If you don’t know of a VAC provider in your area there is a toll free number on your VAC Health Identification Card you may call for listings.

The provider will confirm eligibility, obtain pre-authorization and supply the medication. The provider will submit receipts for payment. For reimbursement of medication from a non-participating VAC provider, submit the original receipt to Veterans Affairs Canada.

For further information, contact Veteran Affairs Canada’s National Client Contact Centre, toll free, Monday to Friday 8:30 am to 4:30 pm, local time at 1-866-522-2122. More information can be found in the Veteran’s Affairs Guide to Access VAC Health Benefits.

SourceVeteran’s Affairs Prescription Drug Program Web page