Programs in Québec
Social Assistance Program and Social Solidarity Program
In Québec, the Department Emploi et Solidarité Sociale provides two last-resort financial assistance programs to people who need help paying for basic needs like food, clothing, rent and health-related costs, such as prescription drugs and transportation to medical appointments. The Social Assistance Program is designed for people with no severely limited capacity to work while the Social Solidarity Program is for people who are not able to work for a variety of reasons, including disability, prolonged illness or an emergency situation. The amount of money people can receive each month depends on household income, family size, health-related costs and/or emergency circumstances.
In addition to receiving a monthly assistance cheque, clients receive health benefits that include coverage for eligible prescription drugs, dental and eye care, medical transportation and accommodation and other special health needs. People living with hepatitis C who are too ill to work for at least one month may be interested in applying for the Temporary Limited Capacity Allowance. This allowance provides recipients with additional financial assistance on top of the basic monthly cheque to help cover living and medical costs.
Other special benefits, such as financial help with housing, an emergency situation like a fire or having to move because of your health condition are also available to eligible clients who may be experiencing a difficult situation. People can speak with their case officer to see if they are eligible for the Temporary Limited Capacity Allowance or for other special benefits that are provided by the two financial assistance programs.
Emploi Québec
If people need help with education, job training and finding and retaining employment, they can seek assistance through Emploi Québec. People can speak with their case officer at their Local Employment Centre (CLE) to see what programs may be available to meet their needs.
To apply for last-resort financial assistance in Québec, people can either print and fill out the online application forms and mail them to the closest CLE, or they can visit their CLE to get more information.
If a person disagrees with a decision about their application for financial assistance, they have the right to request a review. To begin this process, people can fill out the online application for review form or speak with a supervisor at their CLE to obtain more information. Having the assistance of a community advocate can usually help with this process.
General complaints can also be directed to the Direction des plaintes et des relations avec la clientèle at any time.