Hepatitis C: An In-Depth Guide



People living with hepatitis C may have difficulty working if their illness becomes severe or the side effects of treatment become difficult. Different programs are available to help cover costs of living for people in these situations. Income assistance (also referred to as financial or social assistance) is for people who need help paying for basic necessities, such as food, shelter, clothing and health care. Applicants may want to discuss their health status with their case worker so they can get the most financial and social support possible.

Programs in Nunavut

Income Assistance

In Nunavut, the Income Assistance Division of the Department of Family Services provides Income Assistance to people who require assistance with paying for their food and housing and who may benefit from job training and employment assistance. There are three categories of Income Assistance programs in Nunavut:

  • Social assistance (for people 18-59)
  • Nunavut Senior Citizen Supplementary Benefit program (for people 60 years and older in need of support)
  • Daycare subsidy (18 years of age or older with child(ren) under the age of 12)

People with hepatitis C may be interested in asking about the Adult Benefits or Community Living Support programs. Additional financial and educational support services are also available to Income Assistance clients to help pay for such needs as health-care costs, child care and education. Job training, counselling and employment services are provided to Income Assistance clients to assist them with becoming financially independent. 

The amount of money people can receive every month is based on a variety of factors, including income level, ability to work and family size. To receive Income Assistance, people must demonstrate that they are making efforts to improve their financial situation, by participating in job training, rehabilitation and counselling programs or by upgrading their educational qualifications. People who cannot work or participate in these activities because of a disability or chronic illness such as hepatitis C may be exempt. Medical documentation from a hepatitis specialist may be required for exemption.

To apply for Income Assistance, people can contact their local Income Assistance Office to set up an appointment with an Income Assistance Worker.  The office contact information is below.  People may also call the Income Assistance Program directly at (867) 975-6580 for more information.

If a person disagrees with a decision about their Income Assistance application, they can file an appeal to have their case reviewed. They can speak with their case worker to receive more information about the appeal process. Having the assistance of a community advocate can usually help with this process.

Nunavut Income Assistance Contacts

Community Offices



Income Assistance Headquarters, Department of Family Services

P.O. Box 1000, Station 1260, Iqaluit, NU, X0A 0H0

Phone (867) 975-5200 Fax (867) 975-5690

Kitikmeot Regional Office

P.O. Box 20, Cambridge Bay, NU, X0B 0C0

Phone (867) 983-4031 Fax (867) 983-4025

Toll-Free 1-800-661-0845

Cambridge Bay 

(867) 983-2337 

(867) 983-7309 

Gjoa Haven

(867) 360-7391      

(867) 360-7856


(867) 769-7117      

(867) 769-6190


(867) 982-3128

(867) 982-3467


(867) 561-6210

(867) 561-6249

Kivalliq Regional Office

Bag 002, Taparit Building, Rankin Inlet, NU, X0E 0G0

Phone (867) 645-5040 Fax (867) 645-2148

Toll-Free 1-800-953-8516


(867) 857-4894

(867) 857-2782

Baker Lake

(867) 793-2350      

(867) 793-2438

Chesterfield Inlet

(867) 898-9274

(867) 898-9600

Coral Harbour

(867) 925-8497

(867) 925-8922

Repulse Bay

(867) 462-4149

(867) 462-4150

Rankin Inlet

(867) 645-5040

(867) 645-2148

Whale Cove         

(867) 896-9921      

(867) 896-8109

Qikiqtani North Regional Office

P.O. Box 204, Pangnirtung, NU, X0A 0R0

Phone (867) 473-2615 Fax (867) 473-2647

Toll-Free 1-800-661-0845

Arctic Bay

(867) 439-8000

(867) 439-8133

Clyde River

(867) 924-6393      

(867) 924-6398

Grise Fiord

(867) 980-9934

(867) 980-9128


(867) 473-8140

(867) 473-8140

Pond Inlet

(867) 899-8287

(867) 899-8711


(867) 927-8485

(867) 927-8480

Resolute Bay       

(867) 252-3616

(867) 252-3749

Qikiqtani South Regional Office

P.O. Box 1000, Station 940, Iqaluit, NU, X0A 0H0

Phone (867) 975-6580 Fax (867) 975-6572

Toll-Free 1-800-531-1456

Cape Dorset

(867) 897-8961      

(867) 897-8495

Hall Beach            

(867) 928-8790      

(867) 928-8407


(867) 934-8213

(867) 934-4024


(867) 975-6580

(867) 975-6572


(867) 939-2705

(867) 939-2602


(867) 266-8739

(867) 299-8517

Programs in Canada

Canada Pension Plan (CPP)

CPP is normally for people who have retired from working, but if a person has a medical disability, he or she may be able to receive monthly pensions before turning 65 from CPP Disability. A person must have worked in the past and paid CPP contributions (this is a standard deduction on most paychecks). The application must be accompanied by a detailed medical assessment confirming the medical condition. Often a person must appeal a negative decision for CPP disability before the application is approved.

Employment Insurance (EI)

EI is a program for people who have stopped working because they were laid off, had a baby or are too sick to work. Eligibility is based on the number of hours a person has worked, whether they have been on EI before, and what the unemployment rate is. It is usually a shorter-term program but can help while people are waiting for other programs, such as disability pensions. EI Regular Benefits can last almost a year while EI Sick Benefits generally last about 15 weeks. The amount of money a person can receive is based on a percentage of their income from their most recent job.

Employee Assistance Program (EAP)

Many employers have employee benefits that can provide short-term disability benefits or a disability pension. Some may even have EAPs that provide counselling and financial planning. The person should enquire through the personnel or HR department. All such enquiries are kept confidential but the employee will have to disclose some personal medical information.

Revised 2014.