Programming Connection

Operation Hairspray 

Ottawa Public Health
Ottawa, Ontario


Operation Hairspray has been evaluated through a series of different evaluation activities. An evaluator developed the various data collection tools used with input from project staff and the Project Advisory Group, and the project staff was responsible for ensuring data was collected.

Peer educators are asked to participate in a number of evaluation activities, including:

  • a pre- and post-training HIV-information questionnaire
  • a satisfaction survey (six months after they’ve begun volunteering)

In the second phase of the project, some customers were asked by educators to fill out a confidential client impact survey based on their experience.

For examples of the data collection tools used by Operation Hairspray, please see Program Materials.

Peer Educator perspectives:

The pre-and post-training quiz, which each peer educator takes immediately before and four weeks after training, revealed that 1) many volunteers already had some basic HIV knowledge, and 2) the training was successful in bridging those knowledge gaps that did exist.

Additionally, in the six-month satisfaction survey, educators reported experiencing:

  • a sense of giving back to their community
  • an increase in their knowledge of HIV/AIDS
  • an increased comfort level when conversing about HIV/AIDS

Customer perspectives:

The client impact survey completed by 106 customers who came into contact with a peer educator reported an increase in:

  • HIV transmission and prevention knowledge
  • recognition of the importance of HIV/AIDS awareness in their community
  • desire to make conscious decisions to protect themselves from HIV/AIDS

It also revealed that the customers had intentions to spread the word about the importance of HIV/AIDS awareness and prevention based on what they learned from the educator. The project is currently unable to evaluate whether or not customers are acting on these intentions. Respondents said that as a result of the program they were more likely to:

  • share information with family and friends (75.5%)
  • make a conscious effort to protect themselves against HIV infections (56.6%)
  • change thoughts, behaviours and feelings about HIV/AIDS (35.8%)